What are the benefits of Managed Services

Our Managed Services solution consists of four distinct parts that formulate our unified service equation, all designed to work together seamlessly as one integrated managed support service: expert-level Strategic Consulting, on-site or remote IT Management services, remote Help Desk support, and Cloud-based tools and technologies. The great thing about working with R.I.T. through "Managed Services" is you can purchase either an all-inclusive package or select IT services individually, we are extremely flexible. We are a true one-stop-IT-shop..

Predictable IT Management Costs

A simple, firm-fixed pricing agreement, with no term commitment required.

› Continuous Process Improvement

Profit from the Dataprise CPI IT support model based on ITIL® – the technology industry’s leading service framework.

› Flexibility to Scale Up or Down

Plans allow you to change your usage based on your user count and infrastructure.

› Fully-Managed or Co-Managed

You choose! Leave all of your IT worries to us, or we can work right alongside you and your IT team.

A Suite of Must-Have Cloud Tools

Leverage cloud-based remote monitoring technologies to provide problem recognition and diagnosis quickly and efficiently.

Unlimited Support

Receive access to our team of professionals whenever you need it. Guaranteed!

Access to Certified Technology Pros

Gain access to a deep bench of certified engineers, subject matter experts, and support staff skilled in nearly every business technology on the market today.

Strategic Consulting

Each organization has unique business needs. Through ongoing strategic consulting, we can provide unparalleled expertise focused on taking your organization to the next level. At Resolve I.T., we collaborate with your organization and provide strategic guidance on a variety of topics, including cloud strategy, IT budget planning, risk management, IT security, business workflow analysis, business continuity planning, and compliance assessment and planning.

IT Management

Whether you are a small business or a large enterprise, your network and IT infrastructure serves as the backbone of your entire business operations — and its health and well-being are critical to your strategy, growth, and success. With every Managed Services plan, you receive a team of highly experienced, certified engineers and account management specialists. This provides you with proactive advice and ongoing support so you can stay on top of your game building a competitive advantage in your marketplace.

Help & Support Desk

With our remote support Help Desk, you never have to worry about your IT slowing your business down. Instead, you can rely on high-quality remote support and network monitoring services, every hour of every day. Our remote support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient, fast, and perfect for any growing business. Over the years, we’ve continually refined our Help Desk, as well as our proprietary Client Management System web portal, to ensure you receive a powerful solutio

Cloud Services

The cloud is everywhere today, and Bruner Consulting Associates is here to help your business succeed with the proper cloud services. If you’re ready to accelerate your business growth with cloud services, our team of certified professionals can guide you towards success with the right cloud solution that works best for your business. From design, selection, implementation, and support, we do it all. R.I.T. Managed Cloud Services include: Cloud Advisor, Cloud Builder, Cloud Provider, and Cloud Manager.

Contact Us To Get Started Winning With IT Today!

If your business is looking to partner with a local IT support company that will learn the intimate details of your business technology and process, while also having the experience to manage and advise you on your day-to-day technology challenges, just fill out our contact form below and one of our consultants will contact you shortly.